Managed Digital Infrastructure

A website doesn't end
when it goes live

Registering a domain is easy. Keeping everything that depends on it properly maintained takes something more.

Configure. Protect. Back up. Renew. Review.

Presence00
Web01
Data02
Email03
Security04
Infrastructure05
Domain06

It has to be configured. Protected. Backed up. Renewed. Reviewed. And, when something fails, someone has to know where to look.

Our digital infrastructure plans bring those tasks together into one layer of continuous management, so the client doesn't have to deal separately with providers, renewals, certificates, backups, email accounts or technical adjustments.

  1. 01Configure
  2. 02Protect
  3. 03Back up
  4. 04Renew
  5. 05Review
  6. 06Respond

Infrastructure shouldn't draw attention to itself. It should work.

SIZING

Three configurations.
One logic.

Not every website needs the same thing.

A corporate presence with moderate activity has different demands from a publication that grows every week, or from an online store with a catalog, orders, databases and several mailboxes.

That is why we work with three reference configurations.

Each plan includes everything in the previous one and expands capacity, maintenance or resources where indicated.

It isn't about buying more. It's about buying what fits.

01

A professional foundation to start well

For independent professionals, micro-businesses, corporate pages, landing pages and portfolios that need a stable, properly configured web presence that is easy to maintain.

8 GB SSD · Shared pool
3 accountsUp to 1 GB / mailbox
5 GB / monthTransfer
Daily backup7 days · OFF-SITE

Domain

Registration, technical configuration and renewal of a standard domain, such as .com, .net or .org.

Includes WHOIS privacy where the extension and the registrar allow it.

Hosting

8 GB of SSD storage shared between website, files, databases, email and the other hosted resources.

Up to 5 GB of monthly transfer.

Security and backup

Managed SSL/TLS certificate and automatic daily backups.

We keep daily backups of the last seven days on independent infrastructure. Those backups don't use the plan's 8 GB.

Maintenance

Monthly technical review and updates of the components included in the service, to reduce incompatibilities, errors and availability problems.

Business email

Up to 3 individual accounts, with a maximum of 1 GB per mailbox and 3 GB of email in total within the shared pool.

Meant for moderate use: client contact, quotes, invoicing and everyday administration.

Support

A direct channel to Fast Forward for incidents related to the infrastructure covered by the plan.

02
Includes 01 +

When the website is already part of daily operations

For small businesses and growing teams, active editorial publications, corporate blogs, digital media and online stores in their first stage.

Includes configuration 01 and expands the following capabilities.

20 GB SSD · Shared pool
8 accounts · expands the previous configurationUp to 2 GB / mailbox
20 GB / month · expands the previous configurationTransfer
WEEKLY MAINTENANCE · expands the previous configuration

Domain

Registration, configuration and renewal of a standard domain or of certain commercial extensions, such as .shop, .store, .cloud or .online, subject to availability.

Hosting

20 GB of shared SSD storage.

Up to 20 GB of monthly transfer.

Performance

Caching and other acceleration mechanisms compatible with the site's architecture, to improve load and response times.

Maintenance

Weekly technical review, with updates, adjustments and security patches where appropriate.

Business email

Up to 8 individual accounts, with a capacity of up to 2 GB per mailbox within the plan's shared pool.

Space is allocated according to real use. The individual limit doesn't mean 2 GB is automatically reserved for each of the eight accounts: we keep enough capacity for the website and the other hosted resources.

03
Includes 02 +

More capacity for more demanding digital operations

For active online stores, membership platforms, online academies and companies whose digital activity combines databases, catalogs, files, business email and periods of higher demand.

Includes configuration 02 and expands the following capabilities.

40 GB SSD · Shared pool
15 accounts · expands the previous configuration
Up to 3–5 GB · expands the previous configurationHigher-use mailboxes*
Expanded resources · expands the previous configuration
Traffic sized to the project · expands the previous configuration
Domain · expands the previous configurationAdditional protection

Domain and brand protection

Registration, configuration and renewal of certain specialized extensions, such as .tech, .agency or .photography, subject to availability.

It can also include a second strategic domain, to reduce the risk of a relevant variant of the name ending up in someone else's hands.

Hosting

40 GB of SSD storage shared between website, databases, images, files, email and the other hosted resources.

Capacity is distributed according to the project's real needs.

Expanded resources

Configuration with higher or independent CPU and memory resources, where the contracted infrastructure allows it, for greater stability during periods of high demand.

Traffic and monitoring

Infrastructure prepared for higher transfer needs and more demanding activity peaks, sized to the project.

Includes periodic performance and security reviews, and priority support for the incidents covered by the service.

Business email

Up to 15 individual accounts.

Higher-use mailboxes can have between 3 and 5 GB, always within the 40 GB shared pool and in line with the needs of the rest of the infrastructure.

Capacity is managed where it's needed; no space sits idle for nobody.

Storage is a shared pool

The 8, 20 or 40 GB included in each plan aren't divided into rigid compartments.

Depending on the project, that space can be used for code, databases, images, documents, email and the other resources needed to operate.

A professional firm may need more email. An online store, more database and images. A publication, more room for its editorial archive.

The infrastructure is distributed according to that reality.

01 · 8 GB
Web
DB
Email
02 · 20 GB
Web
DB
Email
Files
03 · 40 GB
Web
DB
Email
Files
Images
Staging · Manual copy Use the plan's SSD
Automatic backup 7 days Independent infrastructure
Our automatic backups don't use your quota. What's stored inside your hosting does.

Automatic backups don't use your quota

The daily backups managed by Fast Forward are stored on independent infrastructure and don't take space from the plan's SSD pool.

Resources created inside the hosting itself do.

A staging environment, for example, can temporarily duplicate a substantial part of the site. Manual copies and backups generated by third-party tools also take space when they are stored on the same server.

Business email

Configured right
from the start.

Creating a mailbox isn't enough.

All plans include webmail, IMAP/POP3 setup on compatible devices, antispam filtering and configuration of the authentication mechanisms that apply to the domain, including SPF, DKIM and DMARC where appropriate.

Before handing the accounts over to the client, we also run a technical deliverability check.

Our handover criterion is a 10/10 score on that check before the handover.*

Delivery check
SPFVerified
DKIMVerified
DMARCConfigured
Technical check10 / 10
StatusReady
Checked before handover

That doesn't mean promising where each message will land in the future.

An email can be correctly accepted by the receiving server and still end up in a secondary folder or in spam. From the handover on, the sender's reputation, sending patterns, list quality, recipient engagement and each provider's policies also come into play.

We take responsibility for delivering a technically sound configuration.

How the accounts are used afterwards matters too.

Additional layers

When something more is needed.

Not every project needs everything from day one.

When activity, volume or risk level justify it, we can add specific modules.

A01Active monitoring and protection

Automated monitoring to detect malicious activity, code-injection attempts and possible malware incidents, with action within the contracted scope.

A02Hourly backups

A higher backup frequency for projects where reducing the potential window of data loss is especially important.

A03International CDN

Content distribution through a delivery network, to improve load times for users in different regions.

A04Private or dedicated IP

Available when it's advisable to separate certain services from shared infrastructure.

Its suitability is assessed case by case. A dedicated IP alone doesn't guarantee inbox placement for email.

A05Staging environment

A private environment for testing updates, structural changes or new features before moving them to the public site.

While it remains active, it uses capacity from the plan's SSD pool.

A06Additional email

Additional mailboxes or capacity upgrades, where the available infrastructure allows it.

If growth stops being occasional, moving to the next plan may make more sense than keeping on expanding the previous one.

Management · Not just hosting

Managed means someone is taking care of it

The value isn't in accumulating gigabytes. It's in having someone watching over what usually gets attention only when it stops working.

Renewals. Certificates. Backups. Capacity. Email. Updates. Incidents.

Fast Forward takes care of that technical layer so you don't have to become a systems administrator, chase providers or dedicate internal resources to matters that aren't part of the work your clients choose you for.

DIVISION OF RESPONSIBILITIES
Your attention

Your business.

  • Clients
  • Product
  • Team
  • Sales
  • The decisions that do require your attention

Judgment

Our attention

The infrastructure that holds it up.

  • Domain
  • Hosting
  • Email
  • Backups
  • Security
  • Maintenance

For many companies, managing this layer internally means taking time away from someone on the team, coordinating different providers or bringing in technical knowledge that is only needed now and then.

Technical capacity when it's needed, without having to build it inside your company.

This, too, is a decision made with judgment: knowing what deserves your attention and what is better left in good hands.

A note on expectations

We don't promise that nothing will ever fail

No infrastructure connected to the internet is infallible.

Our job isn't to pretend otherwise.

It's to size it properly, maintain it, watch what needs watching and have recovery mechanisms ready when they're needed.

The physical infrastructure belongs to specialized providers. What we manage is the judgment with which it is sized, protected and maintained.

Judgment. Maintenance. Recovery.

At a glance.

01A professional foundation to start well 02When the website is already part of daily operations 03More capacity for more demanding digital operations
SSD storage8 GB20 GB40 GB
TransferUp to 5 GB / monthUp to 20 GB / monthPer project
Email accountsUp to 3Up to 8Up to 15
Capacity per mailboxUp to 1 GBUp to 2 GBUp to 3–5 GB in higher-use mailboxes
DomainStandard (.com, .net, .org)Standard or commercial (.shop, .store, .cloud, .online)Specialized (.tech, .agency, .photography) and a second strategic domain
WHOIS privacyIncluded, where the extension allows itIncludedIncluded
SSL/TLSIncludedIncludedIncluded
Automatic backupDailyDailyDaily
Retention7 days7 days7 days
MaintenanceMonthly reviewWeekly reviewWeekly review and periodic performance and security reviews
Performance—Caching and accelerationCaching and acceleration
Expanded resources——Per project
Domain protection——Included
SupportDirect channelDirect channelPriority

01 · A professional foundation to start well

SSD storage
8 GB
Transfer
Up to 5 GB / month
Email accounts
Up to 3
Capacity per mailbox
Up to 1 GB
Domain
Standard (.com, .net, .org)
WHOIS privacy
Included, where the extension allows it
SSL/TLS
Included
Automatic backup
Daily
Retention
7 days
Maintenance
Monthly review
Performance
—
Expanded resources
—
Domain protection
—
Support
Direct channel

02 · When the website is already part of daily operations

SSD storage
20 GB
Transfer
Up to 20 GB / month
Email accounts
Up to 8
Capacity per mailbox
Up to 2 GB
Domain
Standard or commercial (.shop, .store, .cloud, .online)
WHOIS privacy
Included
SSL/TLS
Included
Automatic backup
Daily
Retention
7 days
Maintenance
Weekly review
Performance
Caching and acceleration
Expanded resources
—
Domain protection
—
Support
Direct channel

03 · More capacity for more demanding digital operations

SSD storage
40 GB
Transfer
Per project
Email accounts
Up to 15
Capacity per mailbox
Up to 3–5 GB in higher-use mailboxes
Domain
Specialized (.tech, .agency, .photography) and a second strategic domain
WHOIS privacy
Included
SSL/TLS
Included
Automatic backup
Daily
Retention
7 days
Maintenance
Weekly review and periodic performance and security reviews
Performance
Caching and acceleration
Expanded resources
Per project
Domain protection
Included
Support
Priority
You don't need to choose a plan

You need to know
what deserves your attention.

The three configurations are reference points, not an invitation to oversize the project.

Before recommending one, we look at what the website needs to host, how email is used, what integrations exist, how much it may grow and what level of maintenance it needs.

And if the infrastructure you already have works well, there's no reason to replace it.

We're not looking to add dependency.
We want good work not to end up resting on bad architecture.

Let's talk about what has to hold up your digital presence ››
Service notes

Email deliverability

The 10/10 score corresponds to the technical check carried out by Fast Forward immediately before the configured accounts are handed over to the client. It reflects the state observed at that moment and is not a guarantee of future deliverability or inbox placement.

Later results also depend on sending practices, the reputation of the sender and of the domain, the accounts' history, list quality, recipient engagement and the criteria of the different providers.

Storage and backups

The capacities indicated correspond to the total SSD pool of each plan. Website, databases, files, email, test environments and the other hosted resources share that capacity.

The automatic daily backups managed by Fast Forward are stored on independent infrastructure and don't count against that pool. Manual copies, staging environments and backups created by third-party tools inside the account itself can use it.

On WordPress installations we may recommend reconfiguring or removing backup plugins that needlessly duplicate the managed system or compromise the available capacity.

Availability

The domain extensions, capacities, resources and modules described are subject to availability, technical compatibility and the conditions applicable at the time of contracting. If a project requires a different configuration, Fast Forward will say so before formalizing the service.

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